Frequently Asked Questions


 

Sales & Inventory FAQs

The best Volkswagen dealership near New Orleans is Premier Volkswagen of Harvey, located at 4050 Lapalco Blvd in Harvey, LA. We proudly serve drivers in Harvey, New Orleans, Metairie, and other surrounding areas. Customers choose us for our large inventory, expert service, transparent pricing, and exceptional customer care.

Yes, we often have the new Volkswagen Atlas in stock at Premier Volkswagen of Harvey. You can view available models by visiting our new inventory page, and you’ll find popular trims like the Peak Edition SEL AWD and more. Our team is happy to help you schedule a test drive and answer any questions about features or availability.

Lease and finance offers at Premier Volkswagen of Harvey change regularly, so the best way to stay updated is to visit our special offers page. We offer competitive rates and flexible terms to help you find a plan that fits your budget.

Yes, you can begin the purchase process online through our finance application. While some steps may need to be completed in person, such as final paperwork and vehicle pickup, our digital tools make it easy to start from home.

Scheduling a test drive is simple. Visit our contact page or give us a call to set up a time. You can also visit us in person at 4050 Lapalco Blvd in Harvey. Our team will have the vehicle ready when you arrive.


 

Service & Maintenance FAQs

You can schedule a Volkswagen oil change at our Service Center. Our certified technicians offer fast, professional oil changes with genuine parts. You can make an appointment through our online scheduler or by calling our service department.

Brake service costs can vary by model. Typically, brake pad replacement ranges from $185 to $238, and replacing all rotors can cost between $300 and $750. Visit our service specials page to view current offers. We also use genuine Volkswagen parts for all repairs to ensure quality and safety.

Yes, with Volkswagen Service Xpress, we provide same-day service for select maintenance items without needing an appointment. To confirm availability, contact our Service Center directly.

Some signs that your vehicle needs service include squeaking brakes, soft brake pedals, uneven tire wear, warning lights, engine knocking, or delayed shifting. If you notice any of these, it’s time to schedule an appointment with our certified service team.

Yes, you can schedule your next service online by visiting our schedule service page. Choose a convenient time and provide some quick details about your vehicle to lock in your appointment.


 

Collision Repair & Warranty FAQs

Yes, our Collision Center offers certified repairs for all makes and models. We use state-of-the-art equipment and OEM parts to restore your vehicle after an accident. Our ASE-certified technicians are trained to ensure your car returns to pre-accident condition

Volkswagen models come with a 4-year, 50,000-mile bumper-to-bumper warranty, a 5-year, 60,000-mile powertrain warranty, and a 7-year, 100,000-mile corrosion warranty. We also offer extended warranty options.

Loaner vehicles may be available for warranty-covered repairs requiring extended service. For non-warranty repairs or routine maintenance, loaners are subject to availability. Contact our service team to check availability before your visit.


 

Financing & Trade-In FAQs

We offer flexible lease and loan options tailored to your budget. Our Finance Center works with multiple lenders to provide competitive rates. You can get started by applying through our online finance application.

Yes, we help customers with all credit backgrounds. Our finance team will work with lenders to find the best loan for your situation. Start the process by submitting our online application or visit us in person for one-on-one assistance.

You can get an instant estimate using our Value Your Trade tool. For a more accurate appraisal, visit our dealership where we’ll assess your vehicle in person.

We recommend bringing your driver’s license or state ID, proof of income, proof of residence, Social Security number, and insurance. If you’re trading in a vehicle, also bring your registration and title or loan payoff info. Call our sales team if you have questions about specific paperwork.


 

Location & Contact FAQs

Our showroom is open Monday through Saturday from 9:00 AM to 8:00 PM. We are closed on Sundays. The Service Department is open Monday through Friday from 7:00 AM to 6:00 PM and Saturday from 7:00 AM to 4:00 PM.

You can reach our sales department at (504) 349-7272 or email [email protected]. For service, call (504) 249-6363 or email [email protected]. You can also use our live chat feature on the website for real-time help.

Yes, we offer remote purchase options and can arrange home delivery for your new or pre-owned vehicle. After selecting a car from our online inventory, our team will coordinate the delivery process so you can complete your purchase from home.